Hi! I'm Katherine ūüĎč

I’m a Product/UX Designer from Toronto and a recent graduate from the York/Sheridan Program in Design (YSDN). Born in Brisbane, Australia and raised in Toronto, Canada, I grew up in a family of 6 who shared a love for travel. I was the family pianist for over a decade before following my ambition to create human-centred designs.

As a designer ¬†ūüíĽ
I value an empathetic mind that analyzes the perspective of the business, the developers, and the users. I believe that the collaboration of each aspect pushes the boundaries of my creativity and creates opportunities to find innovative solutions.

Outside of work ¬†ūüć≥
I'm an adventurer with a love for the open sea (find me with locals in a Vietnamese floating market), a fitness and hiking newbie, and a foodie for brunch meals. Most of all, I enjoy learning about other people's passions and am always excited to try new experiences (most recently, stock trading).

Follow my journey on LinkedIn or see what I'm writing on Medium.

Experience

User Experience Designer
  • Hikaya Consultancy
    (Apr 2020 - Present)
  • As the Lead Product Designer, I oversaw the front-end specs for our family of SaaS products and facilitated design reviews with stakeholders and global clients in the non-profit sector.
  • Spearheaded the design for a data management and interactive mapping tool. Collaborated with engineers and product managers in a scrum team and launched the product in 8 months.
  • Conducted product training workshops for 10+ field officers and clients. Stakeholders were able to see over a decade of their work visualized on a map for the first time.
  • Regularly performed competitive analysis, user research, and introduced A/B testing to define pain points. This improved product usability between 200% and 400% after launch.
  • Introduced interactive prototypes in our design process to storyboard user workflows and maximized communication with stakeholders.
  • Onboarded and collaborated with a graphic designer to re-brand our client-facing website and improve our B2B lead generation process.
  • Built and managed design systems to streamline collaboration and handoff through documentation and organizing components. Ensured our products remained SEO friendly and AODA compliant.
Product Designer
  • York University
    (Oct 2019 - Oct 2020)
  • Worked closely with the Chair of the York/Sheridan Design Program to design a web gallery and resource site using WordPress. Provided digitally accessible tools for 1000+ student applicants.
  • Designed UI modifications and program maps in InDesign for the 2020-21 student handbook to visualize complex systems.
UX/UI Design Intern
  • Computer Systems Int
    (Oct 2018 - Mar 2019)
  • Designed wireframe mockups for their B2C Android application and POS system reaching over 5000 clients.
  • Led the UX design process in re-branding the company website and created marketing material to reach global consumers.

Education

Bachelor of Design Specialized Honours degree
  • York University & Sheridan College
    (Fall 2017 - Spring 2021)
  • Completed an honours bachelor degree with a study on interactive design, product design, UI/UX¬†design, design research, information design, business and design, typography, and motion design.
  • Collaborated with web designers and developers to create and launch the YSDN showcase site in 8 weeks. Won best website design in the 2021 Applied Arts Awards.
  • Completed my thesis on B2B and B2C product design and created Tandem, a desktop and mobile app to help small businesses increase customer diversity by contracting marketing agencies.
  • Co-lead the user research, design, and usability testing for Bump, an IOS app that empowers human reconnection.

Skills & Tools